customer service skills
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This course is for everyone who has to communicate with and provide service to customers in their business, whether internal or external customers. The course should help you to improve your customer service skills in a business context, through improved understanding of customer relationships and the principles of customer service and customer satisfaction.
customer service skills- uk (England, Scotland, Wales)
In addition, you will learn valuable skills in problem-solving and effective negotiation, which can be applied, in your relationships with customers and other colleagues.
Northern Ireland and Ireland customer service skills- Course Details
Course Code: 100130SM007
Duration of Course: 8.25hrs
Price: £49.99
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